Volume partner Eric Heiman led a panel of like-minded colleagues at the AIGA National Conference in New York City. Joined by Ryan Clifford, Nicole Killian, and San Taylor, the breakout session, “Real Design, in Real Places, One Real Person at a Time,” packed the 300+ capacity room with attendees eager to learn more about going beyond brand guidelines and actually using design to truly connect with people and (gasp!) even creating better communities. As one attendee remarked, “Your session was a nice counter to much of the more ‘establishment’ main stage content.”